TFG ikhangela i Store Manager (45hr) , eGqeberha, eMpuma Koloni.

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TFG ikhangela i Store Manager (45hr) , eGqeberha, eMpuma Koloni.

JOB DESCRIPTION

RESPONSIBILITIES:  

Driving turnover to ensure the achievement of targets 

Controlling expenses 

Managing stock losses to ensure shrinkage is in line with the Company standard 

People management, including recruitment, development of staff, employee relations, performance management 

Executing in-store merchandising strategy and standards 

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

QUALIFICATIONS & EXPRIENCE: 

A Matric certificate. 

Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

SKILLS:

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Initiates Compelling Sales Conversations

Knows the Buying Influences

Leverages Digital Communications with Customers

Manages Resistance

Managing the Sales Process

Navigates Customer Challenges

Negotiation & Selling

Planning & Organizing

Policy & procedures

Strategic Sales Planning

Leadership

BEHAVIOURS 

Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness 

Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships

Customer Focus – understands, anticipates, and meets the needs and expectations of customers

Directs work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes

Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation

Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets

Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes

Values differences – recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

Closing Date Akuchazwanga 

Apply Here/Faka Isicelo Apha 👇