AVBOB, Internship Graduate Programme, eQonce ngase Mount Frere, eMpuma Koloni.

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AVBOB, Internship Graduate Programme, eQonce ngase Mount Frere, eMpuma Koloni.

DESCRIPTION 

AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2024/25, twelve months Internship Programme.

The Areas Of Responsibility Include But Are Not Limited To:

Deliver a positive and professional client service experience to branch customers.

Manage client inquiries at branches and documenting activities and outcomes.

Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.

Provide clients with technical assistance on products and services offered by AVBOB Member Value.

Build positive client relations by checking in regularly and following up on active processes.

Maintain client records and documenting processes.

Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.

Keep an eye on emerging trends in client services and assist the team in leveraging these trends.

Recommend product improvements based on client services feedback.

REQUIREMENTS 

Qualifications

Financial Degree or

Accounting/Economics Degree or

BSc Information Systems or

Marketing Management Degree or

Business Administration Degree

Skills and Experience

Data Analytics

Sales Experience is advantageous

Customer Service experience advantageous

Problem solving

Resilient and able to work under pressure.

Effective communication skills both written and verbal.

ROLE BASED COMPETENCIES

Excellent customer service skills

Team player

Customer focused

Communication

Analytical

Patience

AVBOB is an equal opportunity employer, persons living with disability are encouraged to apply. Applications must be submitted on the following link and must be accompanied by copies of a comprehensive CV /Resume, ID, and qualifications (Grade 12 certificate and tertiary qualification or recent academic records). Only suitably qualified applicants who have NOT previously served as Interns, will be considered. Correspondence will be limited to successful candidates only and applications received after the closing date will not be considered.

Closing Date Akuchazwanga 

Apply Here/Faka Isicelo Apha 👇