EkhayaIspan 💯

Vodacom ikhangela i Executive Head: Operations Eastern Region, eMonti, eMpuma Koloni.

JOB DESCRIPTION
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

ROLE PURPOSE:

To lead and direct the Operations function to ensure a reliable high quality network service is provided to customers.

YOUR RESPONSIBILITIES WILL INCLUDE:

To provide leadership to the Operations team in order to ensure the VSA strategy is embraced and executed.
To ensure the region achieves all set network quality targets.
To ensure the region meets set rollout targets without compromising network quality.
To come up with strategies to reduce cost of the network rollout and operational network efficiencies. To ensure the region has sound network capacity plans end to end i.e., RAN, Core, Access TX and Core TX.

To provide guidance in rollout of new technologies such as 5G/LTE, ensuring zero negative impact on network quality and revenue.
To play a leading role in ensuring a culture of Health, Safety and Environment is inculcated in the region.

To come up with strategies to reduce network operational budget costs (OPEX).
To create a commercial awareness within the Operations team and to ensure the team is aligned to the Commercial objectives of the region.
To ensure there is succession planning and development across all functions and levels whilst adhering to the VSA Recruitment Strategy.
To cultivate a culture of innovation within the Operations team.

To ensure seamless coordination of customer care queries and resolutions.
To create long term plans for a sustainable end to end network capacity and reliability.
To set up, manage and monitor the expenditure of project Capex and the Opex budget for the region, relating to Network rollout and maintenance.
To manage telecommunication property, such as Data Centres, BSC/RNC, Transmission, sites etc
To liaise and negotiate with all local authorities, local government, corporate bodies and businesses, which may affect the technical working environment of the region.

To contribute directly to the bottom-line by managing and ensuring that the availability and congestion of the Network is kept to the lowest possible limits.

THE IDEAL CANDIDATE FOR THIS ROLE WILL HAVE:

Degree/Diploma in Electrical Engineering (light current)
PGDip (Business Management) or MBA would be advantageous.
8 – 10 years’ experience in Operations within a telecommunication network operator in at least 2 of the following operational functions:
Radio Planning & Optimisation
Network Performance Management
Operation Maintenance in Radio and Transmission Network

EXPERIENCE
At least 8- 10 years operational and management experience in the relevant operational environment (Essential)
Able to work in a fast paced, stressful, ever- changing environment.
5 years in coordinating with various stakeholders and managing delivery against targets meeting customer expectations.
Proven track record in a leadership role and ensuring customer satisfaction.
Working hours will be irregular.

COMPETENCIES:

People Management
Negotiation and influencing skills.
Ability to communicate effectively.
Interpersonal skills
Time management
Analytical and Problem solving
Computer Literacy
Leadership skills
Business and financial Acumen
Decision making
Planning and organising
Innovative thinker
Extreme Importance
Analysing
Planning and Organising
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Applying Expertise and Technology
Deciding and Initiating Action
Relating and Networking
Leading and Supervising
Presenting and Communicating Information
Adapting and Responding to Change
Coping with Pressures and Setbacks
Formulating Strategies and Concepts
Persuading and influencing

CLOSING DATE FOR APPLICATIONS: 02 FEBRUARY 2024

The base location for this role is, East London.

The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

VODACOM COMMITTMENTS

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

ADDITIONAL NOTES

ADDITIONAL NOTES

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