PSG Konsult ikhangela i Claims Administrator / Receptionist, eMonti, eMpuma Kapa.
#EkhayaIspan 💯
PSG Konsult ikhangela i Claims Administrator / Receptionist, eMonti, eMpuma Kapa.
FULL JOB DESCRIPTION
This role is a dual role of Claims Administrator and Receptionist. The candidate will be responsible to provide administrative assistance and support on the personal and commercial claims as well as handle general receptionist duties.
RESPONSIBILITIES:
Claims Administration:
Liaising and providing feedback to clients of claim progress
Handling client queries
Claims Management: the daily claims process from capturing received claims to processing and closing claim.
Validating the claims (consultant must first check if the claim falls within the policy parameters)
Register and Manage Claims on Broker Admin platforms and Direct
Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
Building of strong relations with colleagues and ensuring adherence to all processes
Record keeping on the CRM system
RECEPTIONIST:
Answering/redirecting all incoming calls, taking messages.
Boardroom meeting reservations
Meet and greet all clients and visitors to the office
Arrange appointments with clients or prospects on behalf of Adviser
Compile a summary of information
Research product information
Handling and solving of client enquiries
Diary management
MINIMUM REQUIREMENTS:
Grade 12
NQF Level 4 Short-term insurance (150 Credits)
1 years claims experience in short term insurance (commercial and personal lines)
Computer Literate (MS Outlook, Excel, Word)
COMPETENCIES REQUIRED:
Enthusiastic
Good people and communication skills
Results and detail orientated
High stress tolerance and resilience
Proactive and able to work independently
HOW TO APPLY:
Candidates interested must apply on Indeed by no later than 20 February 2025.
By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.
Apply Here/Faka Isicelo Apha 👇
