Edge Fitness ikhangela i FRONT OF HOUSE RECEPTIONIST, eGonubie, eMonti, eMpuma Kapa.
#EkhayaIspan 💯
Edge Fitness ikhangela i FRONT OF HOUSE RECEPTIONIST, eGonubie, eMonti, eMpuma Kapa.
FULL JOB DESCRIPTION
Edge Fitness Club, Gonubie, is looking for an energetic and disciplined individual to join our Jeffrey’s Bay Team.
DUTIES AND RESPONSIBILITIES
Your key performance areas will include but not be limited to:
ACCESS CONTROL
Grant access to members as well as non-members.
Fill in guest register and all other registers (swimming/no access card/trial vouchers).
Ensure the aerobic timetable is available for members and up to date.
Control and issue access cards to members.
MEMBER MANAGEMENT
Log member queries and complaints in the Member Compliments/Complaints book.
Maintain the shift handover book with incidents/information required for the next shift (e.g., member fetching lost keys, etc.).
Fill in and follow up on the compliments/complaints book, ensuring the correct person is informed of the issue (e.g., maintenance issues referred to the maintenance technician).
Maintain the lost property register.
Member communication: Maintain notice boards and emergency info boards (e.g., “Water out today due to repairs”).
Handle cancellations, freezes, and easy debt collection—arrange payments and keep notes up to date.
SALES
Complete guest control sheet (all new clients to fill in) and submit to the Club Manager.
Add walk-in members to the system as prospects.
Maintain the “Up System” for sales consultants regarding walk-ins and phone inquiries.
Sell short-term memberships when no sales consultant is on duty.
FINANCE
Receipt all monies (high penalties apply for unreceipted funds).
Take stock at the beginning and end of each shift.
Cash up stock sales and drop monies into the drop-safe, co-signing for money on the drop-safe register.
HUMAN RESOURCES
Fill in the staff attendance register for ALL staff in the gym.
Ensure all staff scan in and out of the gym using their access card or QR code.
GENERAL DUTIES
Maintain a neat and professional reception area.
Answer phones and transfer calls.
Carry out any lawful instructions given by management.
Open and close the facility 30 minutes before and after shifts.
Conduct opening and closing inspections.
HOW TO APPLY
If this job is for you, please send your updated CV to HR@edgefitness.co.za or apply via Indeed.
Job Type: Full-time
Pay: From R5 000.00 per month
Work Location: In person
TYPICALLY RESPONDS WITHIN 3 DAYS
Apply Now
